Safe Ship Moving Services

Safe Ship was the WORST moving experience I have ever had. Not only did they double the price within the cancelation window (I had made a very organized list by room for them from the beginning, and actually reduced the detailed list of items by an entire sectional couch and queen size bed and mattress), they also increased it again on the spot. They rushed me into signing the paperwork, and explained .60 on the dollar, not pound, and assured me that was plenty. I expect costs to shift a little, and a broken glass here or there but paid 2k extra for packers and some of the items were just thrown into the boxes with no wrapping at all. Many items are missing. They arrived 9 days after pick up (I was told 3-5 days), with 1 hour notice (I was told I would be given 48 hours notice, with a call 24 hours prior with a time window) at 7pm on a Sunday night. It took HOURS to unload, especially considering they had another entire home's worth of items in front of mine in the truck that they had to completely unload first to get to my things. They gave me multiple boxes of someone else's clothes, which I caught on the spot, but still have someone else's chandelier. I have called to return it and no one will get back to me. The lost multiple boxes and somehow also a large beautiful arm chair. I have two custom art pieces that are broken, a marble table shattered, all of my wine glasses, a broken counter stool, an entire garage storage piece is broken, cocktail glasses, multiple plates and platters, two floor lamps, and some of my clothes arrived ripped and moldy... and I just want my items back!!! I have reached out to customer service multiple times to see if they have found my items or even called, and they just keep telling me to file a claim and deal with the insurance company and could literally care less. A few photos are attached, including the state of the boxes on arrival. If I could give 0 stars I would – horrible experience and would never recommend Safe Ship to anyone!

Move size: 2 Bedroom Home Service cost: $8900

I recently had the pleasure of using Safe Ship for my move, and I can confidently say it was one of the best experiences I’ve ever had with a moving company. From start to finish, the entire process was smooth and efficient, thanks to the incredible moving crew.

The team arrived right on time, fully prepared with all the necessary equipment and a positive attitude. They took the time to assess what needed to be moved and created a clear plan to ensure everything would go seamlessly. Their professionalism and attention to detail were evident as they carefully packed and loaded my belongings, treating each item as if it were their own.

What impressed me the most was how well they communicated throughout the process. They kept me informed every step of the way, which really put my mind at ease. Even when faced with a few unexpected challenges, they handled them with ease and a smile, showcasing their expertise and commitment to customer satisfaction.

Once we arrived at the new location, the crew worked efficiently to unload and set up my belongings exactly where I wanted them. They even took the time to ask for my input, ensuring everything was to my liking.

Overall, I couldn't be happier with my experience with Safe Ship. The moving crew was not only efficient but also friendly and respectful. I highly recommend their services to anyone looking for a hassle-free moving experience. They truly exceeded my expectations! Thank you, Safe Ship, for making my m

Move size: 1 Bedroom Home Service cost: $4800

The man I originally spoke to was pushy and kept guilt tripping me for not booking at a certain time even though I said I couldn't move at any other time of the year. Communication was poor otherwise. After I had signed the contract and put down my deposit, they also kept tacking on LITERALLY THOUSANDS even though not much changed with the original inventory. I ended up paying about $5000 more than I originally was quoted.

They outsourced the actual moving process and they moved my possessions, which were for a 1 bedroom apartment and fit comfortably within a 10x15 storage unit, into an EIGHTEEN WHEELER and then charged me an extra $1050 for that since their giant truck wouldn't fit into the complex, which they knew about from the beginning.

On top of that, there was no consideration for my fragile items. The PLASTIC BOXES that were marked ALL OVER with "FRAGILE" were literally crushed and delivered/packed upside down. They also never put my TV in a TV box like I requested and PAID FOR.

Six of my furniture items were also broken and will have to be replaced.

Move size: 1 Bedroom Home Service cost: $8000

I recently used this company for my relocation, and overall, my experience was mixed but mostly positive. The team was exceptionally efficient and professional in handling the move.

However, one aspect that was disappointing was the increase in price on the day of the move. This unexpected increase created some frustration and added stress to an already hectic day.

While the price change was an unfortunate hiccup, the efficiency and professionalism of the moving crew cannot be overlooked. If you are considering using this company, I would recommend clarifying all potential costs in advance to avoid any surprises. Despite this issue, their ability to handle the move smoothly and promptly was commendable.

Move size: 2 Bedroom Home Service cost: $3000

Johnathan and his crew were quick and efficient with loading my belongings. There was a little bit of confusion regarding my pick up time but Johnathan and Cindy were able to iron things out and provide me with an accurate time. They gave me the quote for the price to pay at pick up and delivery and I purchased postal money orders for each. Everyone was polite and professional in their communication.I would recommend Plymouth moving for anyone planning a cross country move.

Move size: 2 Bedroom Home Service cost: $8000

The movers did an absolutely excellent job from start to finish. They arrived on time, were professional and courteous, and handled every item with care and precision. Not only did they work quickly and efficiently, but they also made sure everything was securely packed and safely transported without a single scratch or issue. Their attention to detail and positive attitude turned what could have been a stressful day into a smooth and seamless experience. It’s clear they take pride in their work, and I couldn’t be more impressed or thankful for their outstanding service. Jackson and his team are great.

Move size: 1 Bedroom Home Service cost: $6600

Very helpful and efficient! Franky, not that much more than just renting a UHaul and gas expense. So a bit more for movers that move, protect, and transport it all for you. The staff was extremely professional from start to finish throughout the process. Are there cheaper services out there, probably, but you're definitly getting what you pay for in my opinion with Safe Ship. What would have taken possibly days for us to pack and load ourselves, let alone drive and unload ourselves, they did in less than 2 hours without us lifting a finger. Tim, Carlos, and Jorge were an amazing crew.

Top tier service in my humble opinion.

Move size: 2 Bedroom Home Service cost: $8200

Thank you so much. Your team was on time, diligent, caring, and took wonderful care of my personal items with class and dignity.

I can’t say enough positive things about this experience. I’ve moved more that 10 times as a military member and a veteran, and this was one of the best and most professional experiences I’ve had.

Here’s the kicker, while in an unsupervised room, one of the movers found a stash of rare coins we had completed forgotten about. When I looked in the room later, the room was expertly cleared out, and the bag of coins was sitting on a shelf waiting for me. If that isn’t a testament to their honesty and professionalism, I don’t know what is.

Thank you so very much and my cross country move has started out as stress free as possible.

Move size: 4+ Bedroom Home Service cost: $12771