Safe Ship Moving Services

I recently used Safe Ship Moving

Services for a cross-state move from Houston, TX to Charlotte, NC, and I couldn't be happier with the experience. Sarah, the coordinator, was amazing from start to finish. She kept me informed every step of the way and made sure everything stayed on schedule. The moving crew was professional, careful with all my belongings, and worked quickly without cutting corners. What could have been a stressful move turned out to be completely smooth thanks to their team. I'd highly recommend Safe Ship Moving Services to anyone planning a big move.

Move size: 2 Bedroom Home Service cost: $4300

I recently used this company for my relocation, and overall, my experience was mixed but mostly positive. The team was exceptionally efficient and professional in handling the move.

However, one aspect that was disappointing was the increase in price on the day of the move. This unexpected increase created some frustration and added stress to an already hectic day.

While the price change was an unfortunate hiccup, the efficiency and professionalism of the moving crew cannot be overlooked. If you are considering using this company, I would recommend clarifying all potential costs in advance to avoid any surprises. Despite this issue, their ability to handle the move smoothly and promptly was commendable.

Move size: 2 Bedroom Home Service cost: $3000

Movers Beware! Avoid Safe Ship Moving Services at All Costs!

I recently had a horrific experience with Safe Ship Moving Services. Broker Kevin Levy was hired to move my apartment, but their services were nothing short of disastrous. Not only did they recklessly transport my bed, mattress, table, and coffee table unsecured on the outside of the moving truck, but they also damaged nearly every piece of furniture I owned.

To make matters worse, I've been completely ignored by their customer service. They've refused to return my calls or address the damage they caused. Beware of their deceptive insurance policy. It offers a whopping .60 cents per pound per item, making it virtually worthless in the event of damage. It's clear they count on customers not bothering to file claims.

I urge you to avoid Safe Ship Moving Services at all costs. Their negligence and lack of accountability are unacceptable.

Move size: 1 Bedroom Home Service cost: $2500

We were very impressed about the efficiency and professionalism on the moving team at both the Yucaipa home and the Salem home. Our furniture was carefully wrapped and loaded. The boxes and other items were higher than expected but the team was able to accommodate the needs and get all items to us. They arrived at the appointment time range with the call when they were near. Also a delivery time that we could be at the house was scheduled and they arrived right on time.

Only suggestion would be to have the furniture moved into rooms before the boxes. The team needed to move boxes so furniture could be put in the right location within the room. All team members were professional and helpful.

Move size: 4 Bedroom Home Service cost: $4400

Cesar Javier Rolando and his 2 teammates with Cobra Van Lines Moving Systems did a fantastic job. They packed our entire household in 2.5 hours. They were very strong and able to manage our boxes and furniture with ease. They were professional and clearly had a lot of experience. They were all personable. They loaded our household, drove 320 miles, made multiple stops and unloaded at our new home all in one day. Lastly, they were very kind to my elderly parents. Would highly recommend them.

Move size: 3 Bedroom Home Service cost: $6800

Safe Ship was the WORST moving experience I have ever had. Not only did they double the price within the cancelation window (I had made a very organized list by room for them from the beginning, and actually reduced the detailed list of items by an entire sectional couch and queen size bed and mattress), they also increased it again on the spot. They rushed me into signing the paperwork, and explained .60 on the dollar, not pound, and assured me that was plenty. I expect costs to shift a little, and a broken glass here or there but paid 2k extra for packers and some of the items were just thrown into the boxes with no wrapping at all. Many items are missing. They arrived 9 days after pick up (I was told 3-5 days), with 1 hour notice (I was told I would be given 48 hours notice, with a call 24 hours prior with a time window) at 7pm on a Sunday night. It took HOURS to unload, especially considering they had another entire home's worth of items in front of mine in the truck that they had to completely unload first to get to my things. They gave me multiple boxes of someone else's clothes, which I caught on the spot, but still have someone else's chandelier. I have called to return it and no one will get back to me. The lost multiple boxes and somehow also a large beautiful arm chair. I have two custom art pieces that are broken, a marble table shattered, all of my wine glasses, a broken counter stool, an entire garage storage piece is broken, cocktail glasses, multiple plates and platters, two floor lamps, and some of my clothes arrived ripped and moldy... and I just want my items back!!! I have reached out to customer service multiple times to see if they have found my items or even called, and they just keep telling me to file a claim and deal with the insurance company and could literally care less. A few photos are attached, including the state of the boxes on arrival. If I could give 0 stars I would – horrible experience and would never recommend Safe Ship to anyone!

Move size: 2 Bedroom Home Service cost: $8900

The man I originally spoke to was pushy and kept guilt tripping me for not booking at a certain time even though I said I couldn't move at any other time of the year. Communication was poor otherwise. After I had signed the contract and put down my deposit, they also kept tacking on LITERALLY THOUSANDS even though not much changed with the original inventory. I ended up paying about $5000 more than I originally was quoted.

They outsourced the actual moving process and they moved my possessions, which were for a 1 bedroom apartment and fit comfortably within a 10x15 storage unit, into an EIGHTEEN WHEELER and then charged me an extra $1050 for that since their giant truck wouldn't fit into the complex, which they knew about from the beginning.

On top of that, there was no consideration for my fragile items. The PLASTIC BOXES that were marked ALL OVER with "FRAGILE" were literally crushed and delivered/packed upside down. They also never put my TV in a TV box like I requested and PAID FOR.

Six of my furniture items were also broken and will have to be replaced.

Move size: 1 Bedroom Home Service cost: $8000

I recently had the pleasure of using Safe Ship for my move, and I can confidently say it was one of the best experiences I’ve ever had with a moving company. From start to finish, the entire process was smooth and efficient, thanks to the incredible moving crew.

The team arrived right on time, fully prepared with all the necessary equipment and a positive attitude. They took the time to assess what needed to be moved and created a clear plan to ensure everything would go seamlessly. Their professionalism and attention to detail were evident as they carefully packed and loaded my belongings, treating each item as if it were their own.

What impressed me the most was how well they communicated throughout the process. They kept me informed every step of the way, which really put my mind at ease. Even when faced with a few unexpected challenges, they handled them with ease and a smile, showcasing their expertise and commitment to customer satisfaction.

Once we arrived at the new location, the crew worked efficiently to unload and set up my belongings exactly where I wanted them. They even took the time to ask for my input, ensuring everything was to my liking.

Overall, I couldn't be happier with my experience with Safe Ship. The moving crew was not only efficient but also friendly and respectful. I highly recommend their services to anyone looking for a hassle-free moving experience. They truly exceeded my expectations! Thank you, Safe Ship, for making my m

Move size: 1 Bedroom Home Service cost: $4800

Safe ship has turned a 1200 mile nightmare into a manageable experience. We seemed priced out of professional movers, but Safe Ship's great prices and veteran's discount really saved our family time and money. We received a wonderful team of three; Tim, Jorge and Carlos who were quick, careful and genuinely enjoyable to speak with. They didn't have any problems from the smallest box to our piano and were happy to help us out even though our original estimation of how much we would be packing came quite a bit lower than what they actually had to move. I would absolutely use them again if we receive the same excellent quality of service on delivery at our new home.

Move size: 4 Bedroom Home Service cost: $7258